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Join Our Journey

The Castle Spa - Coming Soon

We are seeking skilled spa therapists and attendants as well as a full time receptionist, to bring their expertise and passion to our team, using the finest products from leading brands in the industry.

Elevate your career and join us in offering our guests the ultimate journey in relaxation and rejuvenation.

Spa Therapist Full & Part TIme
Spa Attendant
Spa Receptionist Full Time
Spa Therapist Full & Part TIme

 

The ideal candidates for the role must: -

  • Have an ITEC or CIDESCO qualification – for the Spa Therapist position.
  • Have Previous experience an advantage.
  • Be committed to providing a consistently high standard of 5-star service.
  • Be courteous and guest focused.
  • Have excellent communication, organisational and interpersonal skills.
  • Be a team player but also willing to use own initiative when needed.
  • Have strong written and spoken English.
  • Have a knowledge of computer and software skills.
  • Be legally eligible to work in Ireland.
  • Have strong attention to detail.

Motivations:

  • Competitive rates of pay.
  • Accommodation is provided.
  • Full Training is provided.
  • Wellness programme.
  • Resort benefits are available e.g.  discounts on hotel accommodation, food and beverage.
  • Free onsite parking.
  • Meals whilst on duty.
  • Free leisure centre membership.
  • Discounted leisure centre activities.
  • Sick Pay Scheme.
  • Pension Scheme after 6 months.
  • Corporate Social Responsibility initiatives.
  • Sustainability programmes.
Spa Attendant

Spa Attendant Role

The ideal candidate must be courteous, and customer focused.  Committed to providing a consistently high standard of cleanliness and service.  Have excellent communication and interpersonal skills.

Spa Attendant Duties

  • To always greet guests throughout the spa in a warm, welcoming, and friendly manner.
  • Deal with any customer queries in a professional and helpful manner, ensuring to deliver exceptional customer care.
  • Prepare treatment rooms by ensuring that all supplies and equipment are available and laid out according to the procedure.
  • Oversee the cleanliness and sanitization of the premises and ensure that any waste material is are properly disposed of.
  • Assist front desk representatives in handling telephones during busy hours and providing information over the telephone and in person.
  • Provide spa tours to new or prospective clients and make them aware of the services and facilities offered.
  • Replenish supplies required on a regular basis.
  • Distribute linen such as fresh sheets and towels in treatment rooms and assist in laundry duties.
  • Sanitize bathrooms, changing area and public areas as per standards
  • Assume responsibility for opening and closing the spa at designated times.
  • Process payments for services rendered and ensure that bookkeeping activities are performed to manage cash and credit card transactions.

Special Requirements

  • To ensure there is always a fresh stock of food and beverage amenities for all guests.
  • To ensure there is always a fresh supply of linen available to guests
  • Ensuring all areas are cleaned and sanitized on a regular basis
  • Must be detail oriented and have the ability to multi task.
  • Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time.
  • The ideal candidate for this role must be flexible in terms of work, as working hours will involve evenings and weekends.

Qualifications

  • Good level of English essential
  • Applicants must be legally eligible to work in Ireland
  • Previous experience an advantage

Benefits Include:

  • Accommodation provided.
  • Competitive rates of pay.
  • Full Training is provided.
  • Wellness programme.
  • Resort benefits are available e.g. discounts on hotel accommodation, food and beverage.
  • Free onsite parking.
  • Meals whilst on duty.
  • Free leisure centre membership.
  • Discounted leisure centre activities.
  • Sick Pay Scheme.
  • Pension Scheme after 6 months.
  • Corporate Social Responsibility initiatives.
  • Sustainability programmes.
Spa Receptionist Full Time

Spa Receptionist Role

  • The ideal candidate must be courteous, and customer focused.  Committed to providing a consistently high standard of 5star service.  Have excellent communication, organisational and interpersonal skills. Be a team player but also willing to use own initiative when needed.

Overview of the role:

  1. To ensure all guests receive a genuine, warm, friendly, courteous welcome on arrival and during their stay at every opportunity.
  2. To ensure all guest requests are handled promptly and efficiently.
  3. Answering telephone, email and in person
  4. Responsible for opening and closing procedures
  5. Responsible for all monetary aspects within the department.
  6. To promote ‘Ethel Rose – The Treatment Rooms’ where possible
  7. To ensure we always offer guests consistently high standards of quality through training and monitoring
  8. To ensure that the highest possible standard of personal hygiene, appearance, body language and conduct of employees is maintained by all employees in each department.
  9. To follow SOP manuals and carry out duties to the agreed standard of ‘Ethel Rose – The Treatment Rooms’
  10. To ensure all accidents and incidents are reported to the relevant people and to assist in providing all relevant backup
  11. To have a thorough knowledge and understanding of all products and services

Special Requirements:

  1. To carry out all duties as per Dromoland Castle standard
  2. To ensure that all treatment rooms and Relaxation Room are set up as per ‘Ethel Rose – The Treatment Rooms’ standard
  3. To work closely with the Spa Therapists and Spa Manager on a daily basis.
  4. To ensure that retail products are promoted after all treatments
  5. To ensure that the highest standards of hygiene are maintained in all areas of the ‘Ethel Rose – The Treatment Rooms’
  6. To ensure all areas are stocked appropriately at all times.
  7. To attend training either internally or externally
  8. Stock control and rotation as appropriate
  9. Achieve and promote product sale targets set by Management 
  10. The ideal candidate for this role must be flexible in terms of work, as working hours will involve evenings and weekends.

Qualifications

  • Strong written and spoken English
  • Knowledge of computer & software skills
  • Be legally eligible to work in Ireland
  • Have strong attention to detail
  • Previous experience an advantage 

Benefits Include:

  • Accommodation provided.
  • Competitive rates of pay.
  • Full Training is provided.
  • Wellness programme.
  • Resort benefits are available e.g. discounts on hotel accommodation, food and beverage.
  • Free onsite parking.
  • Meals whilst on duty.
  • Free leisure centre membership.
  • Discounted leisure centre activities.
  • Sick Pay Scheme.
  • Pension Scheme after 6 months.
  • Corporate Social Responsibility initiatives.
  • Sustainability programmes.

Please download the Application Form here and when you have it completed click the button below to send it back to us.

We look forward to hearing from you soon!